Help Center
Find quick answers on how to book, modify or manage your trips with Comforta.
Bookings and changes
Learn how to book your trip, modify dates, add special notes or cancel a request.
- • How to make a new booking
- • Change pickup date or time
- • Add additional information to your trip
- • Basic cancellation policies
Payments and billing
Information on accepted payment methods, business invoices and special charges.
- • Available payment methods
- • Business billing
- • Deposits and pre-authorizations
- • What to do if you detect an incorrect charge
Security and 24/7 support
Details on how we protect you before, during and after your trip.
- • How to contact support during a trip
- • What to do in case of an unforeseen event
- • Information about drivers and vehicles
Need more help?
If you can't find the answer you're looking for, our team is available to help.
Write to us at info@comforta.es
You can also review our Frequently asked questions.