Privacy Policy

At Comforta, we take the protection of your personal data very seriously. Here we explain how we collect, use, and protect it.

1. Data Controller

Comforta, with CIF B21949383, based in Spain, is responsible for processing the personal data you provide us through our website and customer service channels.

2. Data We Collect

We collect the information you provide when requesting a trip (name, email, phone number, trip details) and data derived from your use of our services (booking history, preferences, communications).

3. Purpose of Processing

We use your data to manage your bookings, send you personalized proposals, provide support before and during the trip, and improve our services. We will only send you commercial communications if you give us your consent.

4. Data Retention

We will keep your data as long as there is an active relationship with you and for the time necessary to comply with applicable legal obligations.

5. User Rights

You can access, rectify or delete your data, as well as object to processing or request data portability by writing to us at privacidad@comforta.es.

6. Security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or alteration.

This policy may be updated in the future. We will notify you when we make relevant changes.